What is the NDIS?
Support Coordination is a capacity-building support designed to help participants understand and implement their NDIS plan. It focuses on connecting participants with appropriate providers, coordinating supports, and building the skills needed to manage services independently over time.
A Support Coordinator works alongside participants, families, and providers to ensure supports are aligned, effective, and working toward the participant’s goals. This includes assisting with service agreements, resolving challenges, and adapting supports as needs change.
Support Coordination can be particularly valuable for participants who have multiple supports in place, are new to the NDIS, or require assistance navigating complex systems.
Who Support Coordination is for.
- Participants who need support in understanding their NDIS plan and how to use their funding effectively.
2. Participants who are new to the NDIS and require guidance to get started with supports.
3. Participants with multiple supports who need assistance coordinating services and ensuring everything is working together.
4. Participants who want to build independence and confidence in managing their supports over time.
Support Coordination can be tailored to a wide range of needs, from simple guidance through to more complex coordination.
How we support you
At Australian Disability Navigators, we take a structured and proactive approach to Support Coordination. Our focus is on ensuring supports are aligned, effective, and delivering real outcomes for participants.
Connecting the right supports
We identify and connect participants with providers that align with their needs, goals, and preferences.
Monitoring and adapting supports
We regularly review supports and make adjustments to ensure they remain effective as needs change.
Coordinating supports
We ensure supports are working together effectively, reducing gaps, duplication, and confusion.
Building independence
We support participants to develop the skills and confidence to manage their supports over time.
Why choose Australian Disability Navigators
Our approach is built on experience, structure, and collaboration. We bring together a team of skilled coordinators who work collectively to deliver better outcomes for participants.
Experienced team that stays
Our coordinators are supported to do their best work, resulting in a stable and experienced team with deep knowledge of the NDIS.
Strong provider relationships
We maintain strong working relationships with providers, enabling smoother coordination and better access to supports.
Collaborative approach
We don’t work in isolation. Our team shares knowledge and works together to solve complex situations and achieve better outcomes.
NDIA Insight
With leadership experience inside the NDIA, we understand how decisions are made and how to navigate the system effectively.
How to get started
We follow a clear and structured process to ensure each participant is matched with the right support from the beginning.
1. Submit a referral
Provide basic details through our referral form.
2. Review by our team
Our senior team reviews each referral to ensure the right fit.
3. Coordinator Matching
We match the participant with a coordinator suited to their needs.
4. Initial Contact
We aim to make contact within 1 to 2 business days
Ready to get started?
Submit a referral, and our team will take it from there. We’ll review your information and make contact to begin the process.
Referrals are reviewed within 1 to 2 business days