Australian Disability Navigators (ADNav) is a specialist provider of intermediary supports, delivering structured, experienced guidance to help participants navigate the NDIS with clarity and confidence.
Led by a former NDIA Planner, our organisation brings a deep understanding of how the system operates, enabling us to support participants more effectively and achieve stronger outcomes.
Who we are
We are a team of experienced professionals specialising in Support Coordination, Specialist Support Coordination, Psychosocial Recovery Coaching, Plan Management, and Specialist Disability Accommodation (SDA) Management.
Our approach is structured and collaborative. We don’t operate in isolation—our team works together to solve challenges, share knowledge, and ensure participants receive the most effective support possible.
We understand that every participant’s situation is different. Our role is to bring clarity, coordination, and confidence to what can often feel like a complex system.
Our Approach
We take a structured and outcome-focused approach to service delivery, ensuring participants receive support that is practical, coordinated, and aligned with their goals.
- Understanding each participant’s goals, circumstances, and support needs
- Connecting participants with appropriate providers and services
- Coordinating support to ensure they work effectively together
- Monitoring progress and adapting supports as needs change
- Building participant capacity to increase independence over time
Our focus is not just on implementing plans, but on ensuring those plans deliver meaningful and sustainable outcomes.
Leadership and Experience
Australian Disability Navigators is led by a former NDIA Planner, bringing direct experience from within the National Disability Insurance Agency and a strong understanding of how the system operates in practice.
This experience provides valuable insight into how decisions are made, how plans are developed, and how to effectively navigate complex situations within the NDIS.
- Navigating complex participant situations with confidence
- Understanding NDIA processes and decision-making frameworks
- Supporting participants through reviews and changes in circumstances
- Working effectively across multiple providers and systems
Combined with a stable and experienced team, this creates a level of capability that supports participants beyond standard service delivery.
Our vision
To set the standard for intermediary supports across Australia by delivering structured, high-quality services that empower participants to achieve their goals and maximise their independence.
Our Mission
To provide clear, consistent, and expert guidance that enables participants to navigate the NDIS with confidence, while ensuring supports are coordinated, effective, and aligned with individual goals.
Our Values
- Integrity – We provide transparent, honest support focused on participant outcomes
- Respect – We support each participant’s right to make their own decisions
- Empowerment – We build confidence and independence over time
- Collaboration – We work with participants, families, and providers to achieve results
- Continuous improvement – We refine our approach to deliver better outcomes
Ready to get started?
Submit a referral, and our team will take it from there. We’ll review your information and make contact to begin the process.
We aim to make contact within 1 to 2 business days.